ServiceTitan + AI Integration: The Complete Setup Guide for Contractors
🗓️ March 27, 2026•⏱️ 13 min read
ServiceTitan handles scheduling, dispatching, invoicing. But it doesn't answer your phones. When calls go to voicemail or answering services, leads die before entering ServiceTitan.
What Syncs
AI → ServiceTitan: Customer creation, job creation, appointment scheduling, call logging
ServiceTitan → AI: Customer recognition, technician availability, pricing knowledge
7-Step Setup
- Enable API access in ServiceTitan (5 min)
- Connect in ServiceCraftOS dashboard (5 min)
- Configure sync settings (10 min)
- Map AI intents to job types (5 min)
- Configure emergency dispatch (5 min)
- Test integration (10 min)
- Train your team (15 min)
Before vs. After
| Metric | Before | After |
|---|---|---|
| Time to dispatch | 3-4 hours | 3 minutes |
| Lead capture | 70% | 96% |
| Jobs/month | 42 | 77 |
| Revenue | $105,000 | $192,500 |
See also: Housecall Pro Integration | Jobber Integration
Ready to capture more leads?
Start your free 14-day trial. No credit card required, 5-minute setup.